Customer Experience Specialist

Certica Global is in need of an energetic, well spoken, motivated and driven individuals to come on board and be offered the best opportunity of being a Customer Experience Specialist.

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What you need to have?

  •  High level of verbal and written communication skills
  •  Possess an approachable, energetic personality with sense of fun to hold an audience
  •  Self-motivated individual who is able to work autonomously and in a team environment
  •  Great work ethic, organized and punctual


What you will do?

  •  Responsible in doing outgoing and incoming customer service calls
  •  Provide the ultimate customer service experience guided by the company’s core values of Intelligence,  Innovation and Integrity
  •  Ensure all transactions are recorded properly on the system
  •  Thorough analyzation of data in processing reports
  •  Contribute to team effort by accomplishing related results needed


What we offer you?

  •  Fixed day shift with weekends off (6am-3pm or 7am-4pm)
  •  Monthly award programs/parties
  •  Meal subsidy and attendance incentives
  •  Chance to go to Australia for a fantastic performance reward
  •  Competitive remuneration package
  •  Immediate start in a great fun culture


How to apply?

If you’re ready to start now and prove yourself within the support of an innovative, intelligent business with integrity, then please send in your résumé to and be contacted for an immediate interview.

Send Us Your Application